Privacy-policy

Last Updated: June 2026

Welcome to Mahalaxmi. Your privacy is extremely important to us, and we are committed to safeguarding the personal information you share with us. This Privacy Policy provides a detailed explanation of how we collect, use, store, disclose, and protect your information when you visit our website, make purchases, or interact with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with a seamless and personalized experience, we collect various types of information. This information helps us improve our services, process transactions efficiently, and communicate effectively with you.

Personal Information

When you engage with our website—such as placing an order, creating an account, subscribing to updates, or contacting customer support—we may collect the following personal details:

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Payment Information (processed securely via third-party gateways)

• Order History and purchase preferences

This information is essential for processing your orders, delivering products, and providing customer support.

Automatically Collected Information

When you browse our website, certain information is automatically collected to help us understand user behavior and improve website performance. This may include:

• IP Address

• Browser Type and Version

• Device Type and Specifications

• Operating System

• Pages Visited and Time Spent

• Clickstream Data

• Referral Sources (how you arrived at our website)

This data is typically collected through analytics tools and helps us enhance user experience and optimize our services.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Improve website functionality and performance

• Remember user preferences and settings

• Analyze traffic patterns and user behavior

• Deliver personalized content and advertisements

Cookies are small data files stored on your device. You have the option to disable cookies through your browser settings; however, doing so may limit certain functionalities of the website.

2. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

• Processing and fulfilling your orders efficiently

• Delivering products and managing logistics

• Creating and managing your customer account

• Sending order confirmations, updates, and notifications

• Responding to your inquiries and providing customer support

• Improving website functionality, design, and user experience

• Conducting internal analysis and performance tracking

• Sending promotional offers, newsletters, and marketing communications (with your consent)

• Detecting and preventing fraudulent or unauthorized transactions

• Complying with legal and regulatory requirements

We ensure that your information is used responsibly and only for purposes that enhance your experience with Mahalaxmi.

3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes.

However, we may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment gateways and financial institutions for secure transaction processing

• Shipping and logistics partners for order delivery

• Website hosting and IT infrastructure providers

• Marketing, analytics, and advertising service providers

• Legal authorities or regulatory bodies when required by law or to protect our rights

All third-party partners are contractually obligated to maintain the confidentiality and security of your information and to use it only for the purposes specified by us.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information. These measures include:

• Secure servers and encrypted data transmission (SSL technology)

• Restricted access to sensitive information

• Regular monitoring and security audits

• Protection against unauthorized access, alteration, or disclosure

While we strive to use industry-standard security practices, it is important to note that no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we continuously work to enhance our safeguards.

5. Payment Security

Your financial security is a top priority. All online payments are processed through trusted and secure payment gateways that comply with industry standards.

Mahalaxmi does not store sensitive payment details such as full credit card numbers, debit card information, or banking credentials on its servers. Payment data is encrypted and handled directly by certified payment processors.

6. Third-Party Links

Our website may contain links to third-party websites, services, or advertisements. These external sites operate independently and have their own privacy policies.

We are not responsible for the content, security, or privacy practices of these third-party websites. We strongly recommend reviewing their privacy policies before providing any personal information.

7. Your Rights

Depending on applicable data protection laws, you may have certain rights regarding your personal information, including:

• The right to access and review your personal data

• The right to correct or update inaccurate information

• The right to request deletion of your data (subject to legal obligations)

• The right to withdraw consent for marketing communications at any time

• The right to request details about how your data is collected and used

To exercise any of these rights, you may contact us using the details provided below. We will respond to your request in accordance with applicable laws.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

If we become aware that a child has provided personal information without parental consent, we will take immediate steps to delete such data from our records.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological advancements.

Any updates will be posted on this page along with the revised “Last Updated” date. We encourage users to review this policy periodically to stay informed about how we protect their information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to contact us:

Mahalaxmi

Head Office:
Hemkunt House, Near Metro Station-Rajendra Place, Prasad Nagar, Karol Bagh, New Delhi, Delhi – 110005

Email: mahalaxmionline.in@gmail.com

Phone: +91 79038 14058

We are committed to addressing your concerns promptly and ensuring that your privacy is respected and protected at all times.